Digital Consultant

Apply now »

Date: 19-Jan-2023

Location: Edinburgh, GB Macclesfield, GB London, GB

Company: Royal London Group

Job Title:  Digital Consultant

Contract Type: Permanent

Location: Edinburgh, London, or Nether Alderley

Closing date: 3rd February 2023


At Royal London we believe your difference is our strength and our organisation benefits from the different perspectives that diversity brings. Studies have shown that people from under-represented groups are less likely to apply unless they meet every requirement. So, if you’re excited about this role but your past experience isn't a perfect fit with the job description, we encourage you to apply anyway as you may be the right candidate for this or other opportunities.


 About the role

As a Digital Consultant, you will design engaging digital customer experiences, which deliver against our purpose and strategic aims. Through collaboration you will optimise the value of our digital estate and support the requirements of UK Life verticals. You will play a key role in the Group’s shift to be more data driven and digitally nimble.


The digital team works with a wide stakeholder network and moves at pace supporting various projects across the business as well as BAU.


Key responsibilities

  • Support the requirements of marketing colleagues through the creation of optimised customer experiences across our digital estate.
  • Delivery of the Digital Estate roadmap and change agenda.
  • Manage the day-to-day delivery of web/mobile.
  • Ensure the digital estate is managed in line with the Group marketing framework and meets Equality Act requirements & accessibility standards.
  • Ensure the digital estate complies with Brand guidelines.
  • Help drive digital transformation across the business.
  • Participate in group digital and data vision highlighting long term horizon opportunities and translating them into business context.




  • Proven track record of successful implementation and delivery of digital content strategy.
  • Strong CMS skills, ideally EpiServer and Umbraco
  • Strong communication skills, resourceful and can identify requirements without direction.
  • Strong stakeholder management.
  • Good understanding of web analytics.
  • Good working knowledge of SEO, keyword research, on-page optimisation and link building best practices.


What we offer

We've always been proud to reward our employees by offering a number of great benefits including:

  • A generous group pension scheme (up to 14% matching employer contribution)
  • 28 days annual leave plus bank holidays with the option to buy/sell up to 5 days
  • Annual company and performance-based bonus
  • Life assurance (up to 8 x annual salary)
  • Enhanced parental leave policies
  • Private medical insurance
  • Employee Assistance Programme - Access 24/7 to confidential health, legal & financial advice

Full details can be found on our benefits page


About Royal London

Royal London is the largest mutual life insurance, pensions, and investment company in the UK.  Since its foundation 160 years ago, Royal London has supported millions of people to protect and provide for themselves and their families.


At Royal London, our People Promise is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling. This promise has been at the heart of our approach to hybrid working, ensuing a balance of time working in our offices, supporting the culture of collaboration and inclusion and some working time from home, so we can all continue to benefit from the flexibility this brings. Our hybrid working approach is built around our mutual mindset, thinking about what is good for us as individuals (the ‘me’) and in the context of what is right for our customers, our colleagues and The Royal London group (the ‘we’). Together we belong- collaborate – learn and perform.


Our expectation is that colleagues working in hybrid roles will come into the office for 50% of their time, and the rest from home. We want to be as consistent as we can with our approach, but we also appreciate some colleagues need adjustments based on personal circumstances. (e.g., to support a disability, or caring responsibility) and / or may wish to formally seek a flexible working pattern in line with our flexible working policy.


We appreciate the world of work continues to evolve and we will continue to listen to our colleagues’ views on this whilst ensuring our on-going approach is right for our business and customers


We are an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills – whatever their educational background, disability, gender, age, sexual orientation, race, religion, or belief.


Job Segment: Bank, Banking, Finance