Share this Job

Engineering Advocate Lead

Date: 10-Jun-2021

Location: Edinburgh, GB Macclesfield, GB

Company: Royal London Group

Job Title – Engineering Advocate Lead

Location - Edinburgh or Nether Alderley

Contract Type – Permanent

Closing date – 25/06/2021


At Royal London we want to attract the best talent to help us achieve our vision of becoming the most trusted and recommended financial company in the UK. We are the largest mutual life, pensions and Investment Company in the UK. 


Our culture is welcoming, friendly, flexible and we aim to make you always feel included. We welcome applications from individuals who have taken an extended career break or those who are transitioning from different sectors. To support this, we are always open to discussing flexible working arrangements, part-time opportunities and job shares to give you the freedom to be your best. It’s what makes Royal London a great place to work.


For more than 150 years, people have been at the heart of all that is great about Royal London. We know that this is a difficult and uncertain time for everyone and are doing everything we can to support our customers, our people and candidates.


Maintaining the Spirit of Royal London is of paramount importance to us as we face new and different ways of working. That is why we are embracing technology throughout our recruitment process to support interactions. As you embark on your journey with us we will engage with you via email, telephone and video to ensure we all remain safe. We are committed to wellbeing and at this challenging time, it remains our priority. 


We currently have an exciting opportunity to recruit an Engineering Advocate Lead on a permanent basis in either Edinburgh or Nether Alderley.


Role Purpose

The Engineering Advocate role is part of a brand-new sub-team within Engineering called Enablement Services.  Enablement Services core tenets are about helping teams and leaders make data-driven decisions when prioritising effort and educating technical teams and leaders on making the best technical decisions for their services long-term future. 


It is team that will organically grow and was only established in the new operating model in June this year.  It currently has one data analyst working within the area that is focused on analysing the various systems teams use through the Royal London software delivery lifecycle. 


Key Responsibilities

  • Facilitate and run workshops with product teams
  • Engage with product teams (non-technical and technical people) to understand their current challenges and able to give them prescriptive direction on how to improve their services. (e.g. Monolith to Micro-Services)
  • Supports in the architectural design of solutions, describing applicable cloud services to meet requirements.
  • Works closely with the technical services teams to ensure designs during event storming sessions are realised in tiger team engagements,
  • Responsible for educating non-technical and technical members of Royal London on the Cloud, DevOps, SRE and modern application development practices
  • Actively researches and studies industry trends and technologies that could benefit Royal London, broadcasting the research in blogs, newsletters, community forums and internal sessions
  • Designs, develops and showcases proof of concepts for product teams and the wider Royal London organisation to bring to life modern application development practices.
  • Helps drive the continuous improvement in change and service reliability through continuous measurement, monitoring, and operational automation improvements.
  • Able to facilitate or execute a Well-Architected Review independently



Essential Criteria

  • IT infrastructure. You can support, design and implement infrastructure technologies and solutions such as: computing, storage, networking, physical infrastructure, software, commercial off-the-shelf (COTS) and open source packages and solutions, and virtual and cloud computing, including IaaS, PaaS and SaaS.
  • Programming and build (software engineering). You know how to collaborate with others when necessary to review specifications or user stories and then use these agreed specifications to design, code, test and document programs or scripts of medium to high complexity, using the right standards and tools.
  • Availability and capacity management. You can manage the service components to ensure they meet business needs and performance targets.
  • Systems design. You can translate logical designs into physical designs. You can produce detailed designs and document all work using required standards, methods and tools, including prototyping tools where appropriate. You can design systems characterised by managed levels of risk, manageable business, and technical complexity and meaningful impact. You know how to work with well understood technology and identify appropriate patterns.
  • Systems integration. You can integrate and test components, systems and their interfaces to create operational services.
  • Problem solving. You can identify and understand problems, analysing and helping to identify appropriate solutions. You can classify and prioritise problems, document their causes and implement remedies.
  • User focus. You can identify and engage with users or stakeholders to collate user needs evidence. You can identify and define research that fits user needs. You know how to use quantitative and qualitative data about users to turn user focus into outcomes.
  • Cloud Architecture & Cloud Migrations. You have proven experience of one or more successful cloud migrations, have proven experience designing and building cloud native solutions following modern application development practices
  • DevOps principles, practices and tools. You are familiar with DevOps and Agile ways of working, including principles, practices and measures. You use a range of tools and technologies applicable to your specific area of experience that may include cloud, modern application lifecycle management and modern infrastructure and configuration automation including virtualisation, containerisation, desired state configuration and orchestration.
  • Information security. You understand information security, and can design solutions and services with security controls embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services, using DevOps toolchain and lifecycle approaches to automate and test security as part of managed software and platform configurations
  • Troubleshooting and problem resolution. You can troubleshoot and identify problems across different technology capabilities, investigating and resolving working with other experts in specific infrastructure and software areas


Desirable Criteria

  • Strong interpersonal skills enabling effective collaboration and effective engagement with stakeholders within RL and external third parties.
  • Strong communication skills, especially verbally and written.
  • Strong organisational and analytical skills.
  • Can work independently without supervision.
  • Ability to work as part of a team and familiar with agile principles and delivery practices.
  • Experiments and learns with tools and techniques to make life easier for everyone.
  • Prepared to challenge with constructive ideas, holding firm and assertive position where necessary.
  • Prototyping. You can explain what prototyping is and why and when to use it. You can establish design patterns and iterate them. You understand how to work in an open and collaborative environment - for example, by pair-working, or actively soliciting prototypes and testing with others.


What we offer

  • We've always been proud to reward employees by offering a number of benefits such as Pensions and Protection, Performance and role-related benefits, Lifestyle and Wellbeing 
  • Our culture comes from within, or to put it another way, it comes from our people. It’s what makes Royal London a great place to work.
  • Our People Promise is something we live up to every day. We know we can rely on you, and you can expect plenty from us in return.
  • Glassdoor have again ranked as among the best places to work in the UK 


We are an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills – whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief.


In fact, the first pillar of our People Promise is designed to make sure you 'work somewhere inclusive'. We want to live up to this promise; it’s good for our people and good for our customers too, because our workforce should reflect our communities.