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IT Software License Analyst

Date: 25-Nov-2021

Location: Edinburgh, GB

Company: Royal London Group

Job title: IT Software License Analyst

Contract type: Permanent

Closing date: 9th December 2021

Location: Edinburgh


Royal London is the largest mutual life insurance, pensions and investment company in the UK.  Since its foundation 160 years ago, Royal London has supported millions of people to protect and provide for themselves and their families.


Our culture is welcoming, friendly, flexible and we aim to make you always feel included. We welcome applications from individuals who have taken an extended career break or those who are transitioning from different sectors.


To support this we are always open to discussing flexible working arrangements and as we transition to hybrid working we will discuss working patterns or locations that ensure you have the freedom to be your best. It’s what makes Royal London a great place to work.


We believe that being together some of the time will help our colleagues to feel truly connected to our Spirit of Royal London culture. Many of us value the passing conversations, social interactions and building relationships that comes from being together in the office.


An exciting and challenging opportunity has arisen for an IT Software License Analyst to join our Group Technology and Change business on a permanent contract.


Role purpose

The purpose of this role is to manage and optimise the purchase, deployment, and utilisation of Royal London’s software assets.


Key Responsibilities

  • Optimising software license usage – understanding models and advising on appropriate assignment
  • Liaising with IT staff to understand licensed software needs
  • Provision of detailed analysis, metrics and reporting on license usage
  • Research new license types and trends that may impact RLG
  • Assisting with software contract renewals


Essential Criteria

  • Good understanding of software licensing models and licensing terms and conditions
  • Knowledge of Microsoft licensing for Visual Studio, Power BI and ADO
  • Experience of conducting internal reviews (audits) on software vendors
  • Service Desk and Software License Management tool experience (e.g. ServiceNow, Snow License Manager)
  • Good research skills and a detailed, meticulous, thorough approach to work
  • Solid problem solving and consultative skills required
  • Excellent attention to detail and can analyse and interpret data effectively in Excel and/or Power BI
  • Experience working in a team-oriented, collaborative environment


Desirable Criteria

  • Cloud license management experience eg M365
  • Previous experience in IT environment, technical knowledge of AD (active directory) and SCCM
  • Good understanding of enterprise/ server estate configuration


What we offer

  • We've always been proud to reward employees by offering a number of benefits such as Pensions and Protection, Performance and role-related benefits, Lifestyle and Wellbeing 
  • Our culture comes from within, or to put it another way, it comes from our people. It’s what makes Royal London a great place to work.
  • Our People Promise is something we live up to every day. We know we can rely on you, and you can expect plenty from us in return.
  • Glassdoor have again ranked as among the best places to work in the UK 


We are an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills – whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief.


In fact, the first pillar of our People Promise is designed to make sure you 'work somewhere inclusive'. We want to live up to this promise; it’s good for our people and good for our customers too, because our workforce should reflect our communities.