Research Insight Analyst

Job Title: Research Insight Analyst

Contract Type: Permanent

Location: Edinburgh

Closing date: 31st March 2023

At Royal London we believe your difference is our strength and our organisation benefits from the different perspectives that diversity brings. Studies have shown that people from under-represented groups are less likely to apply unless they meet every requirement. So, if you’re excited about this role but your past experience isn't a perfect fit with the job description, we encourage you to apply anyway as you may be the right candidate for this or other opportunities.

About the role

As a Research Insight Analyst you will support the management, implementation and the delivery of insight projects and measurement activity for Royal London Group.

The Research Team within UK Customer Insight is responsible for the provision of actionable insight and measurement activity which enable strategic business decisions.

Key responsibilities
 

• Support the insight managers in reporting on key research projects, including our bi-annual adviser tracker
• Use data analysis software to produce research data tables and create presentations for senior stakeholders
• Analyse secondary research reports and data and use insights to build reports that illustrate our current understanding on key topics across Royal London
• Help to maintain the online research communities and the underlying databases
• Create and develop robust questionnaires which can be used in primary research and are of a high quality, consider integration into tracking studies if required
   

 Criteria  
 

• Understanding of insight development and implementation theory and processes with a strong understanding of research methods and techniques
• Understanding of data gathering methods and techniques
• Ability to identify, articulate and communicate in an impactful way the key conclusions from insight projects
• Understanding of insight tools and techniques
• PC literate with knowledge of all main Microsoft Office applications
   

What we offer
 

We've always been proud to reward our employees by offering a number of great benefits including:
 

• A generous group pension scheme (up to 14% matching employer contribution)
• 28 days annual leave plus bank holidays with the option to buy/sell up to 5 days
• Annual company and performance based bonus
• Life assurance (up to 8 x annual salary)
• Enhanced parental leave policies
• Private medical insurance
• Employee Assistance Programme - Access 24/7 to confidential health, legal & financial advice
   

Full details can be found on our benefits page
 

About Royal London
 

Royal London is the largest mutual life insurance, pensions and investment company in the UK.  Since its foundation 160 years ago, Royal London has supported millions of people to protect and provide for themselves and their families.

At Royal London, our People Promise is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This promise has been at the heart of our approach to hybrid working, ensuing a balance of time working in our offices, supporting the culture of collaboration and inclusion and some working time from home, so we can all continue to benefit from the flexibility this brings. Our hybrid working approach is built around our mutual mindset, thinking about what is good for us as individuals (the ‘me’) and in the context of what is right for our customers, our colleagues and The Royal London group (the ‘we’). Together we belong- collaborate – learn and perform.

Our expectation is that colleagues working in hybrid roles will come into the office for 50% of their time, and the rest from home. We want to be as consistent as we can with our approach but we also appreciate some colleagues need adjustments based on personal circumstances. (e.g. to support a disability, or caring responsibility) and / or may wish to formally seek a flexible working pattern in line with our flexible working policy.

We appreciate the world of work continues to evolve and we will continue to listen to our colleagues views on this whilst ensuring our on-going approach is right for our business and customers.
 

We are an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills – whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief.