Underwriting Administrator

Contract: 9 Month Fixed Term

Hiring Manager: Anita Geraghty

Recruitment Business Partner: Georgina Dunne

Address: St. Stephens Green, Dublin 2

Working Modle: Hybrid

About the Role: 

Royal London Ireland is seeking applications for an Underwriting Administrator to join our team in Dublin for a 9 month Fixed Term contract.

Reporting to the Team Leader, you will play a key role in providing excellent, efficient and professional service to our brokers. The team is responsible for ensuring all medical underwriting requirements are issued in an accurate and timely manner.

Key responsibilities

The Underwriting Administrator role is to provide administrative support to our underwriting team by issuing all underwriting requirements to GPs, clients and third-party providers. The Underwriting Administrator ensures all email and outgoing correspondence is issued in a timely and accurate manner.

• Experience in an administration role
• Capable of resolving general broker or GP queries in relation to our underwriting requirements
• Completion of Computer-based training (CBT’s) in line with group policies
• Experience and knowledge of Microsoft Word and Excel

About you

• High level of accuracy with regard to documentation produced and information given to brokers and GP’s
• Courteous, professional telephone manner, offering a high level of customer service both to internal and external customers
• Commitment to driving improvement in the business, how we provide service and how we run our internal processes.
• Clear and effective communication with approachable and helpful demeanour.
• Proactive and capable of independence in seeking daily workload and ensuring work is to the highest standard.
• Multi-tasking through a number of different tasks as they arise.
• Understand the importance teamwork plays in achieving a common goal for our brokers and the business.

What we offer

• Competitive employee benefits such as market leading Pension scheme (including Life Insurance); performance related bonus; health insurance allowance
• Our culture comes from within, it comes from our people; our People Promise is our commitment to provide the best experience for our people. It reflects our brand, our strengths and how we work together to create a positive culture
• On Glassdoor, Royal London Group is consistently ranked as among the best places to work
• Based in our St Stephen’s Green office (Dublin 2) with benefit from our hybrid work arrangements with 50:50 mix of office and home working.   

Controlled Functions - some of our roles are ‘controlled functions’ as defined by the Central Bank Reform Act 2010 Central Bank Reform Act 2010 (Sections 20 & 22) Regulations 2011. If a vacancy is for a controlled function (CF), it will state this in the job title above. For CF roles, appointment will be conditional on Royal London Ireland being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank of Ireland.