We’ve built our business on being who we are. So you can build your future on being who you are.

The feeling's mutual
Colleagues talking and smiling between themselves in a meeting.

We offer protection, long-term savings and retirement solutions for customers in the UK and Ireland, and asset management solutions for clients around the world. We're committed to helping customers build their financial resilience and, through our investments, aim to help build a world worth retiring into. 

An illustration with a globe in the centre and the words of the Royal London Purpose circling it.

Protecting today, investing in tomorrow. Together we are mutually responsible.

This is our Purpose.

It defines the impact we want to have and shapes what we do on behalf of our members and customers, intermediaries and the communities in which we operate.

Proudly customer owned since 1861

Founded in a London coffee house in 1861, we began as a friendly society dedicated to helping people avoid the stigma of a pauper’s grave. In 1908 the decision was made to become a mutual, and we’ve remained that way ever since.

Being a mutual means we’re owned by some of our customers (over two million of them), who we call members. Unlike public limited companies, who are owned by external shareholders, mutuals are customer-owned. This means we generate value for members, customers and wider society, not shareholders.

We use our profits to improve our propositions and services for customers, to maintain our financial strength and to support social impact initiatives. We also share profits with eligible customers, boosting the value of their savings.

Find out more about our history and mutuality and royallondon.com.

Achieving better outcomes for our customers, together

Our organisational structure is designed to support collaboration, agility and a strong focus on delivering value to our members and customers. Explore our business areas in more detail here.

The Royal London Group logo featuring Gilbert the pelican.

Royal London Group is home to our UK business and Group-wide support functions. In the UK, we provide pension and protection propositions to customers, employers and pension scheme trustees, primarily through intermediaries. Our Asset Management and Ireland businesses form part of our Group.

The Royal London Asset Management logo featuring Gilbert the pelican.

Our Asset Management business provides investment propositions to Royal London’s life and pensions customers and to external institutional and wholesale clients, primarily through intermediaries.

The Royal London Ireland logo featuring Gilbert the pelican.

Our Ireland business provides pension and protection propositions to customers through brokers.

Our people and culture

A key part of achieving our Purpose is having a culture that enables all of our colleagues to contribute to our success. Our unique culture is underpinned by our values - Empowered, Trustworthy, Achieve and Collaborate - which empower everyone to do their best work so we achieve even better outcomes for our customers and members. 

Two colleagues with hot drinks talking and smiling.

Our People Promise

Two colleagues doing yoga.

Our rewards and benefits

Two colleagues talking and laughing over a hot drink.

Inclusion, diversity and belonging