Technical Lead (App)

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Date: 4 Jul 2024

Location: Edinburgh, GB

Company: Royal London Group

Job Title: Technical Lead

Contract Type: Permanent

Location: Edinburgh or Alderley

Working style: Hybrid 50% home/office based

Closing date: 21st July 2024


We are currently seeking a highly skilled and motivated Technical Lead, to join our team at Royal London. As a Technical Lead, you will play a crucial role in designing, developing, and ensuring the smooth operation of our applications. You will be responsible for a team of developers and testers, carrying out change and run. Responsible for vendor management and the technical roadmap ensuring continuous improvement in availability, currency, and commerciality. This is an exciting opportunity for an individual with a strong technical background and a passion for problem-solving to contribute to the growth and success of our organisation.


This is a progressive role working across teams delivering enhancements to our customer experience, delivering scalable solutions to our customers. You will have the opportunity to work on a variety of initiatives working with stakeholders across the group.


This role contributes to our values of strengthening our customers mutual choice, by providing sustainable technology solutions to our customers.


About the role


  • You will provide problem management and incident resolution capability (production support) for the platform.
  • Build trusting relationships with key stakeholders and internal customers.
  • Provide expertise to on the methods and tools needed to deliver change that meets business requirements in a way that’s sustainable for the team.
  • Ensure required technical upgrades and maintenance are scheduled, working closely with relevant 3rd party vendor(s).
  • You will manage the team’s performance against key deliverables and measures quality against agreed internal benchmarks.
  • Responsible for managing the performance of 3rd party vendor(s) against contractual obligations and SLAs. As well as identifying opportunities to leverage new capabilities within the platform to add value to the business and our customers.
  • Lead with recruitment of permanent and flexible resource and provide line management to the team.


About you


  • You will have experience building and running applications ideally within Azure cloud environments.
  • Ability to apply specialist knowledge to solve complex problems.
  • Will have sound, broad knowledge of IT, an expert in system development techniques and methods. In-depth knowledge of architecture, design and development best practices.
  • Strong organisational and time management skills, with the ability to prioritise and multitask in a fast-paced environment.
  • Experience of successfully leading technical evaluations.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
  • Strong people leadership track record, mentoring and developing direct reports.


About Royal London


We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.   


Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 


We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, and up to 14% employer double matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits


Inclusion, diversity and belonging. 


We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background. 



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