Client Group Analyst

Job Title: Client Group Analyst

Contract Type: Permanent

Location: London

Working style: Hybrid 50% home/office based

Closing date: 6th December 2024

We are currently looking for a Client Group Analyst to join the Client Services team on a permanent basis in London.

The Client Group Analyst will support the strategic growth of the business through providing a best-in-class service and delivery model for Client Group. The primary purpose of the role is to support daily and monthly tasks run within the Platforms team which sits within Client Services.

This is an exciting opportunity for an individual with a keen interest in delivering an exceptional client service within asset management.

About the role

• Analyse, create, and manage data used within Client Group, ensuring errors because of incorrect data are kept to a minimal.
• Ensure client and platform queries are fully met and resolved within a timely manner.
• Team query in-box monitored and cleared daily.
• Support activities related to third party providers including Platforms and third-party distributors.

About you

• A university degree or equivalent in Finance or Data Analytics or some previous experience within Asset Management Distribution or Operations.
• Experience in Microsoft suite including Excel, Word and PowerPoint.
• Experience with data manipulation in PowerBI is advantageous.
• Customer focused.
• Strong attention to detail.
• Confident and effective communicator.
• Ability to analyse data, identifying gaps and trends.
• Effective time management, the ability to prioritise and work to tight deadlines.

About Royal London Asset Management

Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients’ capital, exercising their rights and influencing positive change.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging 

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.