Social Media Assistant

Job Title: Social Media Assistant

Contract Type: Permanent  

Location:  Edinburgh or Alderley Edge

Working style: Hybrid 50% home/office based

Closing date:  17th December 2024

Are you passionate about social media and excited to help connect with its audience in meaningful ways?

We are looking for a friendly and enthusiastic Social Media Assistant to join our dynamic team based in our Edinburgh or Alderley Edge office.

Reporting to the Digital Channel Marketing Manager and being part of the Digital Channels team, you will support the team by collaborating with strategic and trading teams (such as PR, Brand & Marketing, Internal Comms, HR, etc.) as well as media and creative agencies. Your role will ensure that our digital marketing, particularly social media marketing, adheres to best practices across all channels. You will help plan and schedule activities at a group level, driving digital customer experiences that align with our purpose and strategic goals. Through collaboration you will optimise the value of our digital marketing channels with internal and external stakeholders, ensuing we maintain continuity of our brand, tone of voice and messaging.

In this role, you will play a crucial part in enhancing our online presence and engaging with our community across various platforms.

This is a fantastic opportunity for individuals looking to jumpstart their career in social media management. If you enjoy working in a fast-paced, friendly atmosphere and want to make a difference through social media, we want to hear from you!

About the role

• Responsible for ensuring the RLG social media calendar is up to date with campaigns and initiatives led by trading/strategic teams (e.g. PR, Brand & Marketing, UK Life, Internal Comms, HR etc).
• Contribute towards the creation of engaging social media experiences, which deliver against our purpose and strategic aims.
• Establish a data-led approach to social media and share insights and performance of campaigns with strategic teams.
• Make suggestions to assist in identifying improvements to the user experience of Royal London’s social media channels.
• Point of contact for troubleshooting queries on social media posts, fixes, and edits.
• Supporting Brand and Marketing teams with campaign management and reporting

About Royal London

We’re the UK’s largest mutual life, pensions, and investment company, offering protection, long-term savings and asset management products and services.   

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging 

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.