Technical Specialist

Job Title: D365 Technical Specialist

Contract Type:  Permanent

Location:  Alderley Park

Working style: Hybrid 50% home/office based

Closing date: 22 October 2024

A Technical Specialist will provide deep technical expertise in one or more technologies.

About the role

• Provides deep technical consultancy within their area of expertise.
• Delivers complex technical solutions which support the business requirements.
• Assists others in resolving complex technical problems and investigating the root cause of problems and recommends solutions.
• Will provide technical feedback and impact assessments to internal teams and other departments involved in setting up technical standards and/or documentation.
• Participates in the development and review of standards, documentation and methods of working in the relevant area of expertise.
• Considers a broad range of options and applies sound judgement to develop solutions within their specific specialism. Influences direction for their specialism at a senior level.
• Provides advice on technical aspects of system development and integration and ensures that relevant technical strategies, policies, standards and practices are applied correctly.
• Participates in peer reviews of deliverables and carries out formal and informal reviews of technical designs, standards, documentation and/or implementations.
• Coaches and leads others in acquiring knowledge, and provides expert advice.

About you

• In-depth functional knowledge of Dynamics 365 CE modules (Sales, Customer Service, Marketing,).
• Expertise in business process analysis, requirements gathering, and solution design.
• Strong experience in configuring Dynamics 365 CE entities, forms, workflows, and integrations.
• Familiarity with Power Platform (Power Apps, Power Automate) and integration solutions.
• Has deep technical knowledge of the specialist platform, current developments and most commonly available products.
• Able to apply specialist knowledge to solve complex problems.
• Has sound, broad knowledge of IT.
• Expert knowledge of system development techniques and methods.
• Experience of successfully leading technical evaluations.

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.   

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging 

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.