Our Purpose

Royal London is a purpose-driven mutual. Our Purpose, ‘Protecting today, investing in tomorrow. Together we are mutually responsible’, defines the impact we want to have. It shapes what we do on behalf of our members and customers, financial advisers, our colleagues and the communities in which we operate.

Our People Promise

Our People Promise is our collective commitment that our workplace will be inclusive, responsible, enjoyable and fulfilling where all colleagues can thrive and experience a sense of belonging. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

Our inclusive values and people promise are core to who we are and how we work. It’s good for our people, and good for our customers too, because with an inclusive workplace and a diverse workforce we will reflect our members, customers and communities to deliver the best outcomes.

Inclusion, diversity and belonging

We celebrate and value different backgrounds and cultures across our organisation. Our diverse people and perspectives give us a range of skills which are recognised and respected– whatever their nationality, language, education, ethnicity and cultural background, gender and gender identity/expression, sexual orientation, generation, age, socioeconomic background, neurodiversity, religious background, abilities or disability.

Your wellbeing

It is vital that we support the mental health and wellbeing of our colleagues. By doing so, colleagues are better able to deliver high quality outcomes for our customers. Together, as part of our Spirit of Royal London, we can create an environment in which people across the business feel able to discuss their mental health, to seek assistance and to receive the support they need. To achieve this we provide a wide range of practical support alongside awareness and cultural approaches covering physical, financial and mental wellbeing. We also have a programme of trained Mental Health First Aiders covering our organisation across the UK and Ireland.

Make a difference

Whatever role you play at Royal London, we’re set up for you to make a difference. We listen to what matters to you, take the time to get to know you and give you the freedom to influence us. 

Outside of Royal London, you can also make a difference in our communities. We believe in being a responsible business and all do our bit – whether it’s reducing our footprint on the environment or volunteering for a worthy cause.

Candidate Brochure

Discover more about us here at Royal London and what it’s like to work here. Flip through our Candidate Brochure.