A candidate's guide to Royal London

The feeling's mutual
Two colleagues with hot drinks talking and smiling.

Who we are

We’re more than just colleagues. We’re champions of the mutual mindset.

That means we take a longer-term view on providing the best customer outcomes and the most rewarding careers.

Founded in a London coffee house in 1861, we began as a friendly society dedicated to helping people avoid the stigma of a pauper’s grave. In 1908 the decision was made to become a mutual, and we’ve remained that way ever since.

Fast forward to today, and we have...

£181bn

Assets under management

8.6m

UK and Ireland policies

4,800

Colleagues

7

Sites across the UK and Ireland

All figures quoted are as at 30 June 2025. 

So, if you’re looking for a career in financial services that combines genuine stability, a positive impact and real opportunities, we’re proud to say our future looks even more exciting than our history. Learn more about our history at royallondon.com.

Achieving better outcomes for our customers, together

Our organisational structure is designed to support collaboration, agility and a strong focus on delivering value to our members and customers.

We operate through a model that brings together key business areas and support functions, enabling us to work effectively across different teams and locations. This structure helps us stay aligned with our Purpose, strategy and values, while empowering colleagues at all levels to meaningfully contribute to our shared success.
The Royal London Group logo featuring Gilbert the pelican.

Royal London Group is home to our UK business and Group-wide support functions. In the UK, we provide pension and protection propositions to customers, employers and pension scheme trustees, primarily through intermediaries. Our Asset Management and Ireland businesses form part of our Group.

Explore royallondon.com
The Royal London Asset Management logo featuring Gilbert the pelican.

Our Asset Management business provides investment propositions to Royal London’s life and pensions customers and to external institutional and wholesale clients, primarily through intermediaries. If you've applied for a role with Royal London Asset Management, explore more below...

Explore rlam.com
The Royal London Ireland logo featuring Gilbert the pelican.

Our Ireland business provides pension and protection propositions to customers through brokers. If you've applied for a role with Royal London Ireland, explore more below...

Explore royallondon.ie

What’s a mutual?

Being a mutual means we’re owned by some of our customers (over two million of them), who we call members.

Unlike public limited companies, who are owned by external shareholders, mutuals are customer-owned. This means we generate value for members, customers and wider society, not shareholders.

We use our profits to improve our propositions and services for customers, to maintain our financial strength and to support social impact initiatives. We also share profits with eligible customers, boosting the value of their savings.

Only certain types of policy make a customer a member, like our pension.

So our colleagues are our members too. It’s the reason why we’ve been able to create a unique culture where we’re all moving in the right direction together, to do what’s best for everyone. 

You can find out more about what it means to be a mutual at royallondon.com.
A large white bird with a yellow and orange beak, side on facing right.

Meet Gilbert

Proud and dignified creatures, pelicans represent the role of ‘provider’ and are a symbol of generosity. And Gilbert, meaning trusted friend, has a friendly, contemporary character and a gregarious and nurturing personality.

This makes Gilbert a perfect partner for Royal London and our Royal London values. Gilbert’s an integral part of our brand and has helped to tell our story for many years. We’re sure you’ll see him around.