Adviser and Customer

We're working to attract and retain customers using high-quality solutions.

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Our Adviser and Customer team

Our Adviser and Customer team is responsible for our strategy to attract and retain customers and provide high-quality solutions that support good customer outcomes.   

They do this by designing propositions for customers at each life stage which help them save and invest for their future and protect themselves and their families against potential life shocks. 

They work with the rest of Royal London to deliver revenue targets, set pricing for our products, and design and deliver investment solutions. 

They make sure our longstanding customers continue to receive good outcomes, along with developing and implementing the strategy for our annuities business and equity release lending business.
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Gavin

Sales Manager

Working alongside Gavin means benefiting from a thoughtful and considered approach to day‑to‑day work, with a focus on delivering consistent positive outcomes for colleagues and advisers. In this part of our business, teamwork and shared knowledge are key, and Gavin helps to create a positive space where ideas can be discussed openly. Gavin supports a culture where people feel heard, respected and able to do their best work, helping our teams continue to grow and succeed together.

Want to work alongside Gavin and others like him? Then explore our available roles below.

Explore our opportunities