Job Description
Senior Resource Management and Planning Manager
Hours Per Week:
35
Contract Type:
Full Time
Contract type: Permanent
Location: Alderley Park
Working style: Hybrid 50% home/office based
Closing date: 20th November 2026
We’re looking for an experienced Strategic Workforce Planning leader to shape and lead our resource planning capability across Royal London’s Chief Operating Office (COO).
This is a senior, strategic role requiring deep workforce planning expertise, ideally gained within technology and change environments. You’ll take a broad view of our workforce, spanning permanent colleagues, contingent resource, managed service providers and outsourced partners, using detailed workforce data to understand future demand and develop clear, evidence-based plans.
This isn’t a traditional operational or real-time workforce planning role. We’re looking for someone who can combine technical workforce planning expertise with strategic leadership, getting into the detail behind complex workforce plans and translating that information into a compelling strategy and direction for senior stakeholders.
You’ll inherit an established framework and operating rhythm, but there is significant opportunity to develop and improve the capability further. You’ll need to be comfortable operating through uncertainty and change, building workforce plans against an evolving organisational landscape and confidently setting direction.
About the role
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About you
- Proven experience leading strategic workforce planning and resource management, ideally within complex technology and change environments.
- Strong technical understanding of workforce planning, including different workforce models and the use of permanent, contingent, managed service and outsourced resource.
- Experience developing workforce plans using detailed and complex data, with the ability to move confidently between granular analysis and strategic decision-making.
- The ability to translate workforce data into a clear strategy, vision and recommendations for senior leadership.
- Experience leading, developing and providing technical direction to experienced workforce planning professionals.
- Confidence operating in ambiguous and rapidly changing environments, adapting workforce plans as organisational priorities evolve.
- Strong stakeholder management, influencing and communication skills, with the credibility to constructively challenge and set direction with senior stakeholders.
- Strong commercial and financial awareness, including an understanding of operating models, workforce costs and budgeting.
- Experience working with third-party suppliers, contingent workforce models and/or managed service providers.
- Strong capability in workforce planning, data analysis, reporting and business intelligence tools.
- Experience driving improvements to workforce planning frameworks, processes and ways of working.
- An understanding of governance, risk and controls within a complex organisation.
If you feel you’d be a great fit for Royal London but don’t meet every requirement, we’d still love to hear from you. Research shows some candidates are less likely to apply unless they meet 100% of the criteria - if you meet most requirements and are keen to learn, we encourage you to apply!
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.
Inclusion, diversity and belonging
We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.